The difference between a normal flow chart and the swim lane diagram, is that the latter shows exactly who needs to do what in a process. Draw a long arrow if the next action is in the other swim lane; Add a process. Flowcharts. Swimlane process maps are similar to. When the end-user places an order and pays for it in the initial stage, the. In the approvals process mapping example above, swimlanes represent the different departments in an organization, such. Recruiting is the process of attracting, screening, selecting, and onboarding qualified candidates. Open this template to view a detailed example of a flowchart with swimlanes that you can customize to your use case. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Process mapping provides a visual representation of all the steps necessary to complete a process. In this example, the BPMN includes a pool that represents the participant, ABC Company. Swimlane diagram. When it comes to highlighting how bots slot into the process, swimlanes are a valuable visual flowchart in a process mapper’s toolbox. For example for making tea, we must have all the essential ingredients, then the proper steps to make the tea. ) •Engaging people who do the work is. See moreSimplify and visualize your process for your team members with a Venngage swimlane process map. Flowchart with swimlanes example. Order Fulfillment process for Acme Corp. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of. When the shape is contained in the swimlane, the swimlane shows a green highlight. As the name implies, the chosen process is mapped from left to right and resembles pool swim lanes. Pools represent the participants. Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. This saves you the effort of recreating similar boards - instead, you're only adding new swimlanes. It depicts all the process steps and the decisions taken in the process. Drag more swimlane shapes from the Shapes window. Flow charts are Process Map Symbols or Flow Diagrams. Use this template. Smart shapes and connectors, plus create, easy preset styling options and more. It’s the perfect diagram to manage functions. This template’s simple process document tab allows you to enter project-specific details, while the process flowchart tab lets you arrange flowchart symbols to define your process — add arrow connectors, steps, decisions, input/output, and decision details into a basic but comprehensive process map. The beauty of swimlane diagrams comes from their flexibility, since their application and scope are up to you. Keeping one swimlane per client or per product. Selecting Better Connecting Arrows. Miro for mapping & diagramming. use the leftmost headers as group labels, deleting/merging as required. - Clearly identify the individuals responsible for performing each process. You can use this to: Identify the most important elements of a process before you create a more detailed map. Grab our swimlane diagram template so you can jump into the pool right away. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. SIPOC is an acronym that helps stakeholders identify the key elements of a process. 1. Step 1: Identify the process to be mapped; in some cases, the process will cross over multiple departments. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Generally speaking, Kanban swimlanes are used to separate different types of work. Intuitive horizontal and vertical swimlane. The purpose of process mapping is to communicate how a process works in a concise and straightforward way. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of. To change the width of a swimlane, drag a separator line. When you do, you’ll see a new tab appear on the ribbon: Shape Format. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Simplify and visualize your process for your team members with a Venngage swimlane process map. The process flow template is best for a high. Process mapping. Activity Process Map. For each process, we will provide an overview, lay out the inputs and outputs, as well as propose the future state process flow. Swim Lane Diagrams. You’ll often hear it called a process flowchart, workflow map, or business process mapping. For example, as a manager, you’d likely want to use a swimlane process map to visualize who on your team is responsible for each step in the process. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). BPMN diagrams allow different stakeholders to visualize business processes, making it easier to make workflows more effective and efficient. Identify the inputs of the process. Get the input of individuals involved in completing a process within the business. The example on the screen is a swimlane version of the same process you saw just a moment ago, but instead of the flowchart fitting on two pages, the swimlane version requires four. Swimlane / cross-functional process mapping. Click the File tab. It can be arranged horizontally or vertically. A swimlane map, also known as a cross-functional or deployment flowchart, delegates process activities into “swimlanes” to designate who is responsible for each task. Within Level 2, there are 4 types of process maps: Linear Flow- A straight line from beginning to end. If you want to use a ready-made template, go to the flowchart examples section and click on the flowchart that best suits you. Add roles – or ‘swimlanes’. Process diagram. From the navigator pane, select Add Tool, then select Process Map to see the available process map templates. A swimlane (as in swimlane diagram) is used in process flow diagrams, or flowcharts, that visually distinguishes job sharing and responsibilities for sub-processes of a business process. Make a free swimlane diagram. , a rectangle is “Process / Activity” and stands for a process step, an oval represents a “Terminal / Terminator” shape and is placed at the start and end of a process or program, etc. A simple BPMN process map. You should align and arrange your elements in a way that shows. Phase maps that are most widely used include: SIPOC Map – A diagram that shows sources, inputs, procedures, outputs, and clients for the product that you are dealing with. Each step should be as granular as possible. To change shape colors in your swimlane PowerPoint, click on one of the shaded process steps to select it. The last of our swim lane diagram examples refers to continuous improvement, one of the most important BPM processes. Process mapping examples. Even though this is a very simplified process map example, many parts of business use similar diagrams to understand processes and improve process efficiency, such as operations, finance, supply chain. <br>"Swim lanes are a visual mechanism of organising and categorising activities, based on cross functional flowcharting, and in BPMN consist of two types: (1). Next, add the sequential process steps in their appropriate swimlanes using standard flowchart symbols. Nine Simple Rules of Business Process Mapping. Review the process map with the process mapping team and other relevant stakeholders. Swimlane. Creating a flowchart is the first activity of a process improvement effort. 3. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. By using a swimlane diagram to map out a process and show who does what when, it ensures that nobody steps on somebody else’s toes, and a process can run smoothly. Several different types of process maps are used during a Six Sigma project. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. These are the steps for developing a VSM: Step 1 – Create a SIPOC chart. Below is the same process map as above, but with swim lanes. A detailed process map can help spot key issues in real-time with very little effort. We have listed some of the common types of process maps that are simple process map examples. However, for more advanced users, the nuances are apparent. This saves you the effort of recreating similar boards - instead, you're only adding new swimlanes. Create a swimlane diagram in Lucidchart and help your organization get stuff done. Below is an example of a process map for a hiring interview process, utilizing the simple process symbols. To put it simply, in a Lean Six Sigma process map, if it doesn’t add value and is wasteful, it’s gotta go. A swimlane diagram starts with a handful of columns or rows (your “swimlanes”) labeled with the involved departments, skill sets, or individuals. In this chart, the process is making pasta. Swimlane diagrams can be incredibly useful for improving your process mapping skills. If the "story" of your process can be told using sub-processes with a "drill down for detail" option consider this approach. These have the same UML flowchart symbols used in the low-level process map example. The flowchart below is a good example of using process mapping to understand and improve a process. A business process model and notation diagram, or BPMN diagram for short, is used to build easy-to-read business process model flowcharts, which can be shared across organizations and industries. The vector stencils library "Swimlanes" contains 20 swimlane shapes for drawing business process diagrams (BPMN 2. Step 3: Start your swimlane flow mapping – the “who does what”. The purpose of a. Definition. Process mapping examples. The swimlanes in a cross-functional flowchart can have a horizontal or vertical orientation. Powered by AI and the LinkedIn community. You can quickly add vertical or horizontal swimlanes with a click of a button. To recap: Start/End: this shows where your flow begins or ends. Process Mapping Examples. The diagrams are also useful for communicating a process in chart-form to other people who may. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Business process mapping enables you to find the root cause behind issues with your processes. Unlike normal flowchart diagrams, swimlane diagram can show both the roles of the participants and their names. A process map template is a valuable tool to document, analyze and better understand your team’s business processes and associated outcomes. A swimlane diagram uses a similar notation to a BPMN diagram but is designed to show roles and responsibilities, especially if processes cross different departments or stakeholders. Step 2 – Map the current state with a Top Down or Swim Lane chart. Step 2: Click on ‘SmartArt’ to open the SmartArt Graphic window. Multiple. Some of mapping techniques include: Basic flowcharts are visual maps, which provides the basic details of a process such as inputs and outputs. Basic process flowchart. Process payroll swimlane diagram map swim flowchart flow lanes functional cross business lane management mapping example chart conceptdraw template drawingSwimlane diagram examples workflow flowchart sales process management. Prototyping processes. - Quickly determine if a process is inefficient. In each column or row, break down the process into manageable tasks. Work with different teams under the Mobile Devices and Logistics team in order to create data processes and efficiencies. A flowchart with swimlanes brings cross-functional processes to life, helping teams: : Get a visual overview of your end-to-end processes: Visually show individuals how their work impacts the work being done by others and how it impacts the final output. Swim lane diagrams take the basic workflow diagram a step further. This is an example of a cross-functional flowchart with vertical swimlanes: A swimlane diagram is a graphical representation of who does what and when in a process. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. Flowcharts. Use this basic flowchart with swimlanes template to: - Document your process. From the viewpoint of a business analyst, visual process. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). You can also browse through the list of tools or start typing the tool name in the Search box. A Swimlane Diagram provides an easy-to-read visualization of relations and responsibilities within a complex process and it will serve the following purposes: Clarifying and highlight which process steps or sub-processes are assigned to a particular user or systemExample 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. This process map template is organized by stages to help you record the objectives, activities, and deliverables during each step of a process. Add your processes. Bring clarity to your processes and define roles and responsibilities with the Swimlane Diagram Template. use the leftmost headers as group labels, deleting/merging as required. Process analysts use a technique called process mapping. You can either read on to get the whole history of swim lane diagrams, or just. Drag and drop interface with a contextual toolbar for effortless drawing. shift it all to the right by the width of the swimlane headers. Cross-functional flowcharts can be used for a variety of purposes including:Example 2: Payroll Process - Swimlane Process Mapping Diagram Business process mapping refers to the activities involved in defining what a business entity does to increase efficiency. Step 8: Validate the Process Map. . 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Click on the use at template after the image and you are ready to draw your flowchart. The diagram displays the connections and the handoffs between members' tasks, which helps you figure out the flaws and. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Swimlanes are used to organize different activities within a process diagram and comprise two other elements: pools and lanes. You can then use post-it notes to establish. Draw. From there, add key steps within your process. Click Flowchart or Business. Step 1: Open PowerPoint and navigate to the ‘Insert’ tab. A swim lane map has three elements: time, people (or job functions), and tasks/processes. Introduce them to their team and their manager, give them a tour, help them set up their desk/work area and ask them if they have any questions. An AS IS map shows a current state that can be improved, whereas a TO BE map shows the desired state of the process, which is often a hybrid of the best of the AS IS and the new future state. - Access Lucidchart's flowchart shape library. 🏊. Pools. With the purpose and scope of your Six Sigma process map in mind, set the start and end points of your process. Use this template. Add a process map tool to describe the flow of your process. Use this template. A Swim Lane Process Map is a specialized form of flowchart designed to make complex processes easier to understand by visually organizing tasks, activities, and decisions. In an. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Swimlanes: In BPMN, a swimlane is an element that. Reflect and refine:. These are represented. These maps often use swimlane diagrams to. using iGrafx Process map with swimlanes. The beauty of swimlane diagrams comes from their flexibility, since their application and scope are up to you. The Process Flow chart equips a visual representation of the stages in a process. Swimlane process maps help you visualize the steps involved in the process, as well as the. value stream. Step 2: Break the process down into individual steps. Let’s use a business process mapping example to bring this to life. It maps the flow of materials and information necessary to bring a product from order to delivery. A swimlane diagram uses the metaphor of lanes in a pool that extend horizontally or vertically to indicate ownership of workflow tasks. A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes. BPMN diagrams allow different stakeholders to visualize business processes, making it easier to make workflows more effective and efficient. Workflows and swimlanes reinforce safe, efficient, and person-centered care. What. From the Shapes window on the right, add as many bands as you need. The comparison will be triggered automatically. Create. Several different types of process maps are used during a Six Sigma project. While you can create BPMN diagrams by hand, it’s best to use a process mapping tool. Example 3: Swimlane Diagram Example This is a swimlane diagram example to illustrate the receiving goods system of a grocery store. In our example, we have chosen the task formats per flowchart rules (i. Similar to deployment maps, swimlane maps show the steps of a process and who is responsible for each step. After all, the only person who experiences the whole journey is the patient. Swim Lane Diagrams are also called Rummler-Brache Diagrams and Cross-Functional Flowcharts. Kanban board swimlanes split Kanban boards into columns to help employees visualize tasks and workflow quickly. Involuntary Termination Process Swim Lane. The ClickUp Process Flow Template is a kind of swimlane process map that shows how multiple steps fit together as part of a single process. The map is divided into. A task is an action or activity that is performed by a role, and an event is something that happens or triggers a change in. MindManager, an industry-leading swim lane diagram software, allows you to create complex, detailed swim lane diagrams with ease. While it is typically used by business analysts and managers, its simple and understandable set of shapes and flows makes it a good. Process Mapping - is a diagrammatic representation of the flow of information and/or material in a process. Business Process Modeling Notation (BPMN) is a flow chart method that models the steps of a planned business process from end to end. Add other shapes to represent process steps, inputs, outputs, transportation of materials, etc. There are 7 key steps to process mapping in laboratories. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Customer Service Swimlane Chart is a process map that depicts the roles and defined responsibilities of an organization's customer service department. There are several types of process maps, and which one you choose is dependent on its purpose. Underwriting Process Swim Lane Diagram. Swim lanes may be arranged either horizontally or vertically. Visio. the hiring process and human resource development of human resources. You can do workflow mapping using different types of maps like value chain mapping, swimlane diagrams, or even SIPOCs. It can also be expanded to show times—Image Process Flow Example. Business. high-level process maps. When to Use Process Mapping. It can be learned in the six sigma certification course by UMass. BPMN 2. Its purpose is to model ways to improve efficiency, account. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. A Swimlane diagram is a process map that utilizes lanes to demonstrate a business process. A basic flowchart is the simplest of diagrams to use for process mapping. These swimlanes represent specific groups or individuals that are completing tasks within the larger pool. For this, double-click on it from the template gallery. The following is an example of a simple swim lane process map for an expense approval process. For example, if the two maps are based on the. Consider you’re a store signing a customer up for a store credit card. Level two: shows end-to-end processes across the above operational areas. S. 3. Process mapping is a technique used to visually map out workflows and processes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. It’s one of the bases of BPM, as it allows a company to. Step 3 – Determine the product/process family to VSM. Share. 5. Example 3: Employee Recruitment Process. In the blue area, type the name, JQL, and. 3. Producing a high level map The aim of process mapping is to make things clear and to provide insight. This is a web-based application for constructing flow charts and process maps. It helps you establish standards and procedures or can be used as a guide for tasks. Then, determine your swimlanes (vertical or horizontal columns) and map out the owners of each lane. 3. Swim lane business process maps are the type of flow charts that show the organization structure. Before starting, it is important to understand process mapping’s place in the larger context of business process improvement. You use Pool Lanes to group a set of BPMN Swimlanes, just like in real life, this is the metaphor behind those names. A detailed business process map allows the outside firms to understand what can be done to improve the results while aligning towards the company’s objectives. Example 4: Date Engineering BPMN. These. Drag any process shapes into the correct swimlanes. Identify the outputs. Our free swimlane diagram template is an easy way to build diagrams and manage project timelines. Each swimlane stands for a department or team involved in the process, while each process step is aligned with the swimlane or department in charge of that particular step. Below are two templates out of hundreds of flowchart templates available to the user. relationship maps. Browse SmartDraw's entire collection of business process map examples and. Start Visio. A swim-lane flowchart is one type of process flowchart. Business process mapping (BPM) is a technique to visualize and document the activities, roles, and flows involved in a business process. A swimlane diagram is a process flowchart that displays who’s responsible for certain parts of a process. Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. Step #1: Categorize and label the areas requiring their own columns or lanes in your diagram. Below are the most common examples. In an. Very fast video on how to create and use a Swim Lane Process MapUsing the sales process example, document how a lead enters your funnel, the touchpoints they have with your brand (including handoffs), and all activities that lead up to making the sale. Your department is Lane 1, which starts the process and completes the first task. Learn how to reference charts and graphs in your documents here. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. ArchiMate can be used for process modelling at high level, especially if there is a need for linking process steps with specific application layer elements such as application services. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. Here are 6 types of process maps and when to use each one: 1. 99. #2: Draw. There are different approaches to process mapping. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Benefits of process mapping Process mapping is a really simple exercise. Business process mapping is a visual representation of work processes. Think of Lean Six Sigma as a combo of the Lean methods above with Six Sigma’s DMAIC approach to guide the process of waste elimination and provide maximum value to the user/customer with minimal inefficiencies. First, open a new Word document. Define the start and end of the processProcess mapping is a critical tool in the Six Sigma methodology for identifying inefficiencies and waste in a project and streamlining it for maximum efficiency. Open PowerPoint and select a new blank presentation. process improvements. Swim Lane Mapping - is a type of process map which is useful when the process spans across multiple teams. The diagram is split into separate rows (or lanes), with each row. 3. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. On a blank PowerPoint slide, navigate to the insert tab and click “Shapes. A process map is an important part of any Lean Six Sigma project – it helps communicate the process at the center of your project and guides you to specific areas of focus. Then employees inspect each good if it matches the order. Purpose of Swimlane Diagrams. A simple way to increase the insight of a process map is to add swimlanes, which segments a process by “who” completes different steps. Identify the customers. Swimlane maps use rows or columns—resembling the lanes in a swimming pool—to represent each stakeholder. From the Cross Functional Flowchart tab, select Swimlane. Get Started!Drag more swimlane shapes from the Shapes window. The Level 3 process maps are those maps, which have detailed info of the process, it is. An introduction to the method of Process Mapping showing 2 formats: Flowcharts & Value Stream Maps. Map your customer journey to design the best experience and meet your customer's needs. You can use this method to explore inefficiencies in a process and make improvements. You can use simple methods (such as post-it notes) or different computer. Process Mapping: Tools and Techniques A swim lane process map sometimes called a cross-functional diagram, is a process flowchart that provides more information on who does what than a top down. Learn how Swim Lane Mapping allows us to understand complex processes better and identify opportu. A process flow diagram helps detail the relationships between the components of a project or industry. Process Mapping. You use Swimlanes to group process tasks according to the actor (employee) who performs. Share with your teammates and enjoy the ease of. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. This post will walk you through all the basics of swim lane diagrams, including how to create your own one step at a time. How to draw: Draw a table of 5 columns for Suppliers, Inputs, Process, Outputs, and Customers. Process Mapping. Step 4: Double click the swimlane diagram to open it. Many organizations have automated part of their service desk workflows to save money and provide efficient service. Process Map Swimlane Diagram Template Process mapping is an essential part of strategy planning and management, which helps people across departments see a process landscape. 10 Kanban Board Examples. 1. Define swimlanes. This simple tutorial will allow you to better understand. Everyone from business analysts to. This could be your company, which is the pool. Swimlane. Create a swimlane diagram in Lucidchart and help your organization get stuff done. Determine which events occur at every step in the process. You can use this method to explore inefficiencies in a process and make improvements. The swim-lane process map, a variation of a traditional process map, has the capacity to illustrate the sequence of actions and visualize the interactions/hand-offs between different team players. When the shape is contained in the swimlane, the swimlane shows a green highlight. Mapping out the steps that groups / departments undertake can help to identify problems and areas of inefficiency. Go to Insert > Shape in PowerPoint and add flowchart shapes to build your diagram, such as a Terminal to show the start of your diagram or a Process to show a process. This swim lane process map sample illustrates the hiring process workflow. For connecting boxes, use elbow arrow connectors (Figure 2). Maps can be used as a blueprint to discuss changes for the futureUse the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Move a swimlane or phase. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. For example, in the simple process below, Lane 1 starts a task. The template opens with swimlanes already on the page. Create the map. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Start with mapping the process in 5-6 high-level steps. Multiple. 5. BPMN diagrams are a form of flowchart, similar to UML activity diagrams. The wrong map might confuse matters or simply waste your time. Process 1: this signifies any process, action, or operation. It will work, if all clients that you have or all products that you develop, all follow more-less the same process steps - columns: (Click to open a full size view. Plan: business. Mirroring the lanes of a swimming pool, this type of diagram uses horizontal or vertical lanes to divide a process into sections. it's a great choice to help your team work through the value stream mapping process with ease. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. Using shapes, a basic flowchart helps visualize the process. 1. Kickstart the project planning process by establishing a clear goal with target start and end dates. Now, using a swim lane diagram to just overlay the one to one steps of the high level map is, well, somewhat effective, but where the real beauty of the swim lane diagram comes into play is when we get a chance to analyze further those hand offs, and when we get a chance to detail out further; we'll take a look at some examples next. To put it simply, in a Lean Six Sigma process map, if it doesn’t add value and is wasteful, it’s gotta go. First, define a clear start and ending point to your diagram, then use shapes to represent each step in your process. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. It can be very useful to start with a high level process map of say, five to 10 steps, which you set a time limit to achieve (eg 20 minutes). Sales call center process flowchart. How to manually make a swimlane diagram in Microsoft Word. Individual roles, actions, linkages, and process phases are all communicated in one simple picture. How detailed you need to get depends on the process at hand. Flowchart diagrams can be used to represent an operation or a process visually, and rely on logical steps. Add roles – or ‘swimlanes’. It may include the actions required to finish a task and each employee's role. A workflow diagram is a start-to-finish visual representation of a workflow, business process, or any set of steps you take to achieve a result. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 1. Map the process workflow. SIPOC resembles a table or chart more than it does a map. Workflow diagram. The best map is the simplest map that provides that insight. Identify the first and last steps of the process.